Technical Requirements and Troubleshooting

All the technical info you need to get the ideal Best Seat in Your House experience

R R K

8 articles in this collection
Written by Rathi Kumar, Robyn Keynes, and Kimberley Thomas-Currie

Link not working

The link in my e-mail is not working

Written by Kimberley Thomas-Currie
Updated over a week ago

Smooth running - close all other tabs

Best viewing results, sync and lag

Written by Robyn Keynes
Updated over a week ago

Browser Recommendations

Browser, Google Chrome, Firefox, Microsoft Edge, Safari, iOS

Written by Robyn Keynes
Updated over a week ago

What internet speed do I need?

Ideal broadband speed to watch the broadcast

Written by Rathi Kumar
Updated over a week ago

Which device(s) can I use?

Written by Robyn Keynes
Updated over a week ago

Buffering between cameras, slow to load

Clicking between camera feeds not instant

Written by Robyn Keynes
Updated over a week ago

The live stream page is not loading

Not loading, error, browser

Written by Robyn Keynes
Updated over a week ago

The quality is poor

Written by Robyn Keynes
Updated over a week ago